Thom Quine
Thomas Quine has spent more than 20 years in instructional design and technical documentation, and has managed large-team projects for over 50 high-tech companies, including Cisco Systems, AT&T Canada, Bell Canada, BellSouth, Ameritech, Cox Communications, Nortel, Infowave, the Legal Services Society, and NCompass Labs.
Thom has delivered dozens of seminars on topics in information design, and has taught courses both in the classroom and online at UBC, SFU, and Malaspina College.
With a Master's degree in Educational Technology from UBC, Thom specializes in Web-based educational and training products and has extensive expertise in cognitive psychology, human factors, and usability. He is an expert in needs analysis, audience analysis, formal evaluation, taxonomy development, information architecture, adult education, and all aspects of writing, communications, publishing, editing, online and classroom education, technical training, and human performance improvement.
Winsome Parris
Winsome Parris has over 20 years of experience in project management, education and training, instructional development, sales and service. Winsome has worked with multinational corporations including Cisco Systems, Workers Compensation Board, Bell Canada, TELUS, Pacific Blue Cross, Sleep Country Canada, Shell Canada, Rogers Communications, Tourism BC, TelCom Training Corp., B.C. Hydro, The Public Utility District of Everett, Washington, and others.
Winsome has a Masters of Education degree from Simon Fraser University. She also has a Project Management Certificate from the University of British Columbia, and has completed many other Certificate and Diploma programs in training and organizational management.
Winsome’s skills include:
- Instructional development of multimedia, print-based, and instructor-led courses
- Project management
- Project planning and resourcing
- Technical writing
- Needs assessment
- Job task analysis
- Group facilitation
- Training delivery
- Evaluation
- Coaching and mentoring
- Communications
- Team Leadership
Heather Osborne
Heather is a Performance Consultant and principal owner of Cove Consulting. She has over 20 years experience as a Performance Consultant, curriculum and instructional designer of both e-learning and face-to-face instruction, facilitator, trainer, and manager. Heather conducts needs assessment and gap analysis to ensure solutions offered to clients are specific to the criteria identified.
Heather has designed and developed a wide variety of training courses and materials relevant to individual client needs. She has worked with TELUS, WorkSafeBC, BC Hydro, Progressive Media Management, Sleep Country Canada, Pacific Blue Cross, and others.
Heather has a Certificate in Adult and Continuing Education and is a Certified Professional Development Trainer through Comp TIA.
Heather’s strengths are her interpersonal skills and her ability to communicate effectively with all levels in an organization. She demostrates these strengths with skilled leadership in all projects she undertakes.
