Information that can't be used is useless by definition.

People visit a Web site because they have something they want to do, and they're looking for information that will help them do it. Research has shown that site visitors will only rate a site as usable or user-friendly if it gets them straight to the information they want with as few obstacles as possible blocking their path.

When we build a Web site, we first identify the specific target audience or audiences, and then analyze what these audiences want to do. We then construct the site architecture strictly to serve the objectives of the audiences. This is the only way to attract visitors, keep them on the site, and bring them back for return visits.

Documen develops content for Web sites and Web-based help, tutorials, and educational resources.

Contact us: info@documen.com

Documen recently wrote all copy for the Braintech site:

Documen wrote all copy for the Navigata website:

And created the following sites:

Articles

One of the best sites for usability research and articles is Jared Spool's User Interface Engineering site.

Writing on the Web differs in essential respects from writing for print. To learn more about writing on the Web, see Jakob Nielson's thoughts on reader-friendly writing.

Inspiration

Communication Arts magazine publishes an archive of beautiful and innovative sites at CA's best-designed Websites archive.

Macromedia showcases sites that use Flash to excellent effect at www.macromedia.com